Welcome to the payor portal. Below are your account details to get you started:

Username : {{ $mailData['usr_name'] }}

Temporary Password : {{ $mailData['usr_password'] }}

Temporary passwords will expire in 14 days

To ensure your account security, please follow these steps to set up your permanent password:

1. Visit the login page at Click Here
2. Enter your username and temporary password.
   1. Click the box for remember me and agreeing to the terms.
3. You will receive a message that an OTP code has been sent to your email, enter the code on the screen once you receive it.
4. In the upper right corner click on your name and select reset password.
5. Type in your temporary password, new password and confirmation of new password.
   1. Password must contain at least one uppercase letter, one lowercase letter, one digit, one special character, and be 8 to 12 characters long.
6. Click save password.

For the best security, we recommend choosing a password that includes a mix of letters, numbers, and special characters.

If you encounter any issues while logging in, please reach out to your health plan portal administrator contacts:

• Tina Faccini at tina.faccini@excellus.com
• Laurie Foster at laurie.foster@excellus.com

Best regards,

@if($mailData['subdomain'] == "hpipship") HPIP/SHIP Program Team @else Adantai Program Team @endif